This Privacy Policy explains how Claim SSDI Benefits ("we," "us," or "our") handles personal information collected through claimssdibenefits.com and related services (the "Site"). By using the Site or submitting a form, you agree to the practices described here.
1. Information we collect
Information you give us
- Identifiers such as first name, last name, email address, and phone number
- Date of birth
- Location details including state and ZIP code
- Information about your work history, condition, or claim status that you choose to share with an advocate
- Records of your consent, including the consent language shown to you and the date and time you submitted it
Information collected automatically
- IP address, browser type, device type, and operating system
- Pages visited, time on page, referring URL, and click activity
- Cookies, pixels, and similar technologies used for analytics and advertising measurement
2. How we use your information
- To evaluate whether you may be eligible for disability or benefits services
- To contact you by phone, SMS, and email about your inquiry
- To connect you with participating advocates, law firms, or service providers
- To operate, secure, and improve the Site
- To measure advertising performance and prevent fraudulent submissions
- To comply with legal obligations and respond to lawful requests
3. How we share your information
We may share the information you submit with:
- Participating providers. Advocates, representatives, law firms, and benefits service companies that may assist with your claim
- Service vendors. Hosting, CRM, call center, analytics, and communications providers acting on our behalf
- Marketing partners. As described in our Advertising Disclosure and in the consent you provide on the form
- Legal recipients. When required by law, subpoena, or to protect our rights, users, or the public
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets
We do not sell information to unrelated third parties for their own independent marketing outside the sharing described above and in the consent you provide when submitting the form.
4. Your communication choices
Consent to be contacted is not a condition of receiving any service. You may withdraw consent at any time:
- Calls: ask the representative to place you on our internal do not call list
- Text messages: reply STOP to any message. Reply HELP for assistance. Message and data rates may apply
- Email: use the unsubscribe link in any email, or write to us at the address below
Withdrawing consent does not affect communications that are necessary to service an existing request.
5. Cookies and tracking
The Site uses cookies and similar technologies to remember preferences, measure traffic, and evaluate advertising. Most browsers let you refuse or delete cookies through their settings. Blocking cookies may affect how parts of the Site function. We honor Global Privacy Control signals where required by applicable law.
6. Data retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, to comply with recordkeeping obligations including consent records, to resolve disputes, and to enforce our agreements. When information is no longer needed, we delete or de-identify it.
7. Security
We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's privacy
The Site is intended for adults 18 and older. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, contact us and we will delete it.
9. Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information, and to opt out of certain sharing. California residents should also review our CCPA Notice. To exercise a right, use the contact details below. We will verify your identity before acting on a request.
10. Third party links
The Site may link to sites we do not control. We are not responsible for the privacy practices or content of those sites. Review their policies before providing information.
11. Changes to this policy
We may update this policy from time to time. The revised version takes effect when posted, and the date at the top of this page will change. Continued use of the Site after an update means you accept the revised policy.
12. Contact us
Claim SSDI Benefits
Attn: Privacy Team
Email: privacy@claimssdibenefits.com
Phone: (800) 555-0142